VACANCY FOR SERVICE DESK ADMINISTRATOR (AUTOMATIC GATES & BARRIERS)

To be considered for this position it is advantageous that you have experience in a role as an administrator within the Automatic Gate, Barrier and Access Control industry or similar, but not essential as training would be given.

Salary:

Salary dependant on skill level and experience.

About the Company / Benefits:

Working as part of a friendly team at our head office in Bredbury, Stockport, this is an exciting opportunity within a growing business, for someone ambitious, who wants to expand their knowledge and make a role their own.

This is a full-time permanent position and the hours for this position are Monday to Friday 9am-5pm.

We offer 20 days paid annual leave (plus 8 Bank Holidays), ongoing training and free parking.

Key responsibilities for the role include:

  • Fielding incoming telephone calls
  • Planning appointments & liaising with customers
  • Helping to manage the service department daily work schedule
  • Helping to manage the service engineers
  • Quoting / purchasing / invoicing (CRM software)
  • Increasing sales of maintenance contracts
  • General office administration

The Candidate:

The ideal candidate will be experienced with an in-depth knowledge of industry best practices and service delivery standards using CRM software.

In addition to the above, you will be proficient in most forms of IT, have impeccable interpersonal, communication and problem-solving skills, excellent attention to detail, be organised and very self-motivated.

For all applications please fill out our application form or alternatively email Darren: Darren.w@countrygates.co.uk with the subject ‘Service Desk Administrator vacancy application’. We wish you the best of luck and hope to hear from you soon.

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